Louis V. Gerstner, Jr.

It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals, and you communicate and you communicate and communicate.

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My mother was this force of nature when it came to both communication with people and the whole of learning music. She's a champion.

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Pride definitely causes a lack of communication.

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Communication

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Communication

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