Psychology By far the most difficult skill I learned as a C.E.O. was the ability to manage my own psychology. Organizational design, process design, metrics,... Ben Horowitz 17
Creativity If I'm in my position at a company, I may not have the knowledge of the C.E.O., I may not know what's possible, or I may not have the creativity,... Ben Horowitz 16
Trust Most companies that go through layoffs are never the same. They don't recover because trust is broken. And if you're not honest at the point where... Ben Horowitz 20
Architecture When you found a company, you have the original vision, you make all the original decisions, you know every employee, you kind of know every aspect of... Ben Horowitz 13
Communication The key to high-quality communication is trust, and it's hard to trust somebody that you don't know. Ben Horowitz 10
Communication It is very helpful to me, in my job, for people to know me better. A lot of that is, it's a communication job. Ben Horowitz 11