Design User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every... Jesse James Garrett 15
Trust Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally... Jesse James Garrett 15
Communication But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable... Jesse James Garrett 15
