Beauty If fun puts a smile on your face, beauty and elegance put a smile in your heart and take your breath away. It's longer-lasting and more satisfying... Mark Goulston 10
Positive Show people a positive path that enables them to make progress on their own terms. Give them options and alternatives that empower them. Mark Goulston 10
Anger Feeling alone makes negative feelings worse. When you feel alone, frustration quickly can become anger, fear quickly can become panic. Mark Goulston 8
Anger Being alone with fear can rapidly turn into panic. Being alone with frustration can rapidly turn into anger. Being alone with disappointment can rapid... Mark Goulston 9
Leadership A leader who is confused or confusing causes too much anxiety, and a leader who is too controlling is revealing more insecurity and a lack of... Mark Goulston 9
Christmas I know CEOs, and they get sick when they have to lay people off, especially around Christmas. Mark Goulston 8
