Design Readers always seem to think that the author has some control over the design of their books. Donald Norman 21
Design It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format. Donald Norman 19
Design Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. Donald Norman 18
Design User-centered design means working with your users all throughout the project. Donald Norman 44
Creativity Sure, one can always get the students to relax and be happy - entertained, but although being laid back and relax can also lead to creativity,... Donald Norman 27
