Positive For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio. Ken Blanchard 36
Productivity The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization. Ken Blanchard 21
Leadership One of the topics I'm most passionate about is servant leadership - the greatest leaders recognize that they're here to serve, not to be served. Ken Blanchard 23
Leadership Leadership is not about you; it's about investing in the growth of others. Ken Blanchard 22
